![]() Reviews mention transaction processing issues and the company holding money for verification purposes from merchants. It holds an average of 1.06 out of five stars on the BBB after 532 customer reviews. However, Square receives a notably lower user score on the Better Business Bureau (BBB). Other common review themes include Square’s supportive customer service representatives and its comprehensive offering of merchant services, including marketing and banking services and tools, all in one place. Users mention how new business owners find Square intuitive to use out of the box. On Trustpilot, Square earns 4.4 out of five stars, with 86% of reviewers giving it five stars.
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