![]() The UNC Health team had worked with both companies before and was confident they were the perfect partners to execute their vision.īy integrating these two technologies together, UNC Health leveraged the natural synergy between the companies to create a more seamless experience for their patients. ![]() UNC wanted to augment its app to provide patients with enhanced wayfinding and appointment reminder features to drive higher engagement so they approached Gozio and Artera® (formerly WELL Health) about a collaboration. Since then, the growth has been exponential, exceeding 200,000 downloads after nearly 3 years. In the first few months after launching its mobile app, UNC reached around 10,000 installs and over 60,000 sessions. They added the “Immediate Care Near You Map” which, in addition to wait times, also shows the urgent care and emergency departments closest to the user’s current location. In August 2021, UNC Health expanded their app experience by working with Gozio to complement their urgent care services. The app also offers Gozio’s patented wayfinding with blue-dot navigation of the hospital campus. Powered by the Gozio Health mobile engagement platform, the UNC Health app provides quick access to the patient portal, physician directories, urgent care wait times, and online appointments. Seeking a competitive advantage, in December 2019, UNC Health launched its consumer-facing mobile app to conveniently provide the UNC Health experience to patients and families via their smartphones. It’s not only renowned for its quality, but also for its highly competitive environment. UNC Health, based in Chapel Hill, is a not-for-profit integrated health care system owned by the state of North Carolina. Past Issues - Becker's Clinical Leadership & Infection Control.Current Issue - Becker's Clinical Leadership & Infection Control.Becker's Cardiology + Heart Surgery Podcast.Becker's Ambulatory Surgery Centers Podcast.Becker’s Digital Health + Health IT Podcast.Digital Innovation + Patient Experience and Marketing Virtual Event.Conference Reviewers: Request for More Information.The Future of Dentistry Roundtable October.29th Annual Meeting - The Business & Operations of ASCs.8th Annual Health IT + Digital Health + RCM Conference.20th Annual Spine, Orthopedic & Pain Management-Driven ASC Conference.Clinical Leadership & Infection Control.
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